TERM OF USE – CheckMyGaadi

TERM OF USE CheckMyGaadi


These Terms of Use i.e. Terms & Conditions (together with the documents referred to in them) govern your use of our platform and its related websites, services, applications, and tools. By using the services online or offline, you confirm that you accept these Terms of Use and that you agree to abide by them. Also please read our PRIVACY POLICY & CANCELLATION/REFUND POLICY.


By continued use of the site and/or by registering or remaining registered with us, you hereby agree that you have read and understood the terms of use and the visitor agreement set out herein. CheckMyGaadi reserves the right to amend the User Agreement or the terms of service at any time by posting the amended terms on the Site. All amended terms shall automatically become effective after they are posted on the Site and any subsequent use of the Site shall be governed by such amended terms. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement.



This website is operated by RV CheckMyGaadi Pvt. Ltd., CIN: U74999DL2016PTC300112 with registered office at M27, Malviya Nagar, New Delhi 110017.  Throughout the site, the terms “we”, “us” and “our” refer to RV CheckMyGaadi Pvt. Ltd. We are providing online/offline booking of car service and repair through our CheckMyGaadi platform. RV CheckMyGaadi Pvt. Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Contact details can be found on our website at checkmygaadi.com and also within the app.



Part B of these Terms of Use sets out certain terms and conditions which are applicable to all users/any person registering as a Customer/ Service Partners and using the Services of CheckMyGaadi.com



In order to benefit from all the features of the Services available you will need to Sign-Up with us by filling the Sign-Up form. You will be asked to provide certain information about yourself including your name, contact details and vehicle information. You must ensure that the information provided by you is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you effectively.



You must only book a service or buy a pack if you have a genuine requirement for the work detailed to be performed. You must only post Feedback in relation to a Service taken if you have used them as a result of your use of the website.

We are continually seeking to develop and improve the services we offer and so we reserve the right, at our absolute discretion, to make changes to any part of the service without notice.

We reserve the right to add, change or remove services from our platform at any time, and may make certain services chargeable at our discretion.


Some services made available for booking to you include the opportunity to make payments facilitated through our service. Such payments will be made using trusted third party payment gateways.

By making a payment through CheckMyGaadi, you undertake that the credit or debit card details, or third party wallet login credentials that you provide are for your own credit or debit card, or wallet account, and that you have sufficient funds to make the payment for the services booked.

We reserve the right to alter prices or services or cease to list services at any time, without prior notice or warning.

The total price shown for services is inclusive of the items described for that service and may not include additional services found to be required at the time of availing your service.

Payment options provided may differ between service providers, and services offered. In cases where cash on delivery (COD) is not available as an option, full payment must be made for through a payment option offered to you before services are provided to you.

In cases where cash on delivery (COD) is offered and selected as a payment method, full payment must be made directly to the service provider at the time of service Initiation/completion.

In cases where a form of online payment is offered and selected you must complete the payment in full to successfully make the booking. Payment details provided are not stored by CheckMyGadi and are encrypted by the payment provider selected to ensure security.

If you decide to cancel your appointment, you may do at any time, preferably by phone, quoting your order number.



We will provide CheckMyGaadi Services to you using reasonable skill and care and in accordance with these Terms of Use. However, if you use the CheckMyGaadi Services as a Customer you acknowledge and agree that the services we provide are subject to the following limitations and disclaimers:

Although we have asked all users to use CheckMyGaadi responsibly, we cannot guarantee the accuracy, integrity or quality of any information you view or receive of Servicing Partners. This includes any information contained about details of Service Partners who are listed or quality of service you may receive from Service Partners you avail using CheckMyGaadi or price of services offered by Service Partners.

If you use CheckMyGaadi you also acknowledge and agree that information contained in any sections are intended to be indicative only and will not form the basis of a binding contract between you and any Service Partner. If you choose to instruct a Service Partner to carry out any work for you as a result of your use we strongly recommend that you conclude your own written agreement with them clearly detailing the work to be done and the price to be paid. We will not be a party to any agreement or contract which you conclude with a Service Partner as a result of your use of CheckMyGaadi.



We (RV CheckMyGaadi Pvt Ltd) will not under any circumstances have any responsibility to you or liability to you for the performance or quality of any work which you ask any Service Partner to carry out directly.




Part C of these Terms of Use sets out certain terms and conditions which are applicable to all users/any person registering as a Customer/ Service Partners and using the Services of CheckMyGaadi.com



If you register to use CheckMyGaadi Services, you will be given a username and password. You must keep your ID confidential and must not disclose it or share it with anyone. You are responsible for preventing unauthorized use of your ID. If you believe there has been a breach of security such as the disclosure, theft or unauthorized use of your ID, you must notify us immediately. If we reasonably believe that your ID is being used in any way which is not permitted by these Terms of Use, we reserve the right to suspend access rights immediately on giving notice to you and to block access from your ID until the issues has been resolved.



The Services allow registered users to create, edit and submit material for inclusion on or transmission via CheckMyGaadi, including (without limitation) by creating Service Partner profile, posting service bookings, responding and updating status of bookings and posting ratings feedback for automotive services. Whilst we do not seek to monitor or control the submission of information, we do reserve the right to delete, move and edit any Material submitted where (in our absolute discretion) we consider it prudent or necessary to do so. You agree to comply with all applicable laws and regulations when using CheckMyGaadi. You are solely responsible for all Material you submit for inclusion on or transmission via CheckMyGaadi. You must ensure that all Material you transmit is lawful and honest. In particular, you must not post or transmit any Material that: is fraudulent, dishonest or misleading; is unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable or breaches any laws; encourages conduct that constitutes a criminal offence, gives rise to civil liability or otherwise breaches any applicable laws, regulations or code of practice; infringes the copyright or other rights of any third party.




Whilst we endeavour to ensure that the information available on or through CheckMyGaadi is correct, up to date and accurate we do not warrant the accuracy and completeness of such material. In particular, (but without limitation), CheckMyGaadi permits you to access and receive information supplied by third parties. The third parties submitting this information are responsible for ensuring that material submitted is accurate and complies with relevant laws and codes. We will not be responsible to you for the conduct of any such third party or for any error or inaccuracy in any material they supply. Although we aim to offer you the best service possible, we make no promise that Services will meet your requirements. We cannot guarantee that Services will be fault free or continuously available. Your access to CheckMyGaadi may occasionally be restricted to allow for repairs, maintenance or the introduction of new features.


To the fullest extent permitted by law, we exclude all liability to you for any loss of profit, loss of opportunity, loss of earnings, loss of anticipated earnings or loss of data or for any indirect or consequential losses howsoever arising out of your use of CheckMyGaadi or any fault or problem relating to or any content received via CheckMyGaadi.

Nothing in these terms of use shall exclude or limit our liability for death or personal injury due to our negligence or for fraudulent misrepresentation or for any other liability which cannot be excluded or limited under applicable law. Your statutory rights as a consumer are not affected by these Terms and Conditions.



We may suspend or cancel your registration and/ or terminate your access to CheckMyGaadi if you are in breach of these Terms of Use or have made improper use of The Services. You may cancel your registration at any time by informing us in writing. If you do so you must stop using The Services. The suspension, cancellation or termination of your registration and your right to use The Services shall not affect either party’s statutory right or liabilities.


Unless otherwise stated, the copyright, database right and other intellectual property rights in CheckMyGaadi (including without limitation all content, materials and technology used or appearing or transmitted through it) belongs to us or our licensors. All rights are reserved.


The CheckMyGaadi platform includes areas where you are requested to input information about yourself. Any information you submit to us shall be subject to the terms of our Privacy Policy. We use cookies on our website. By registering use you are consenting to our use of cookies


All notices shall be given to us via email or by post using the contact details set out in the Contact Us section, or to you at either the email or postal address you provide during registration. We may revise these Terms of Use at any time. You are expected to check these Terms of Use from time to time to take notice of any changes we make as they are legally binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our website.


These Terms and Conditions will be subject to the laws of India and the New Delhi court shall have jurisdiction to resolve any disputes between us.


These Terms of Use were last updated on 10th November 2018.